PRIVACY POLICY
Information We Collect
When you contact us or submit a catering enquiry, we collect the details you choose to provide, which typically include your name, phone number, email address, and information about your event such as group size, date, and delivery address. We only collect information that's reasonably necessary to respond to your enquiry and arrange your catering. Our website may also collect limited technical information, such as basic analytics or cookie data, to help the site function and to understand how visitors use it.
How We Use and Protect Your Information
We use the information you provide to respond to your enquiry, prepare quotes, arrange and confirm your order, and communicate with you about it. We take reasonable steps to keep your information secure and to hold it only as long as needed for these purposes or as required by law. We don't sell your personal information. We may share it with trusted service providers who help us operate, for example, our website, email, or scheduling providers, or where we're required to do so by law.
Your Rights and Contacting Us
You may request access to the personal information we hold about you, ask us to correct it if it's inaccurate, or ask us to delete it, and you can opt out of any marketing messages at any time. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). If you have a question or concern about your privacy, or would like to make a request, please contact us at info@alansdeli.com.au or in person at Alan's Deli, Greenfield Shopping Centre, 1 Greenfield Road, Greenfield Park NSW 2176.